Semi & family homes
A house somebody has lived in for twenty years moves differently from one they have lived in for two. These are the six questions we ask at the visit, and why each one matters.
The single most useful question, and the one most quotes never ask. A family ten years into a Heston semi and a family thirty years into the same house have wildly different volumes, and the room count does not distinguish between them at all.
Not to be difficult — because that is where the volume is. Opening both before we visit is the change that most improves the accuracy of your figure, and it gives you time to decide what is genuinely coming rather than deciding under pressure with a crew standing there.
To a relative, to a tip run you are doing yourself, into storage. All perfectly normal and all much cheaper planned than improvised. Two drops on one day is one job; two drops discovered on the morning is two.
Where you do, we will tell you plainly what is not going to fit. Far better to know now than to watch a wardrobe fail to get through a door with the vehicle already unloaded.
Kettle, bedding, tools, chargers, a change of clothes. Tell us which boxes those are and they go on last so they come off first. Small thing; makes the first evening in a new house bearable.
So it is properly accounted for under the cover in your quotation rather than discovered afterwards. This is a question about paperwork, not about suspicion.
It is twenty minutes of conversation that makes the difference between a figure that holds and a figure that gets revised while you are standing on the pavement. You do not have to answer any of it — but the ones you do answer, we build the plan around.
With the visit, before you start sorting. Knowing what the volume actually is makes the deciding far easier, and it means you are not throwing things away under time pressure because somebody told you the van was too small.
Yes, and it is common. Tell us at the visit so both drops are in the plan and in the figure — as one job it is cheaper and calmer than two.
We measure the awkward pieces and, where you know the new dimensions, we will tell you plainly what will not work.
We will pack whatever you have decided to take and work alongside you while you decide. What we will not do is clear the house — that is a different trade under a different licence.
Yes. Containerised and listed on the way in, which matters more on a family move than anything else — you want to find one box later without opening all of them.
Tell us roughly where things stand. We will arrange a visit before you start sorting, which makes the sorting far easier.