Contact
Talk to us
Email, phone or the quote form — whichever suits. A person reads all three.
Direct
- Phone
Our line goes live shortly. Until it does, email is the fastest route to a person and it is read every working day.
- Office hours
- Monday to Friday with an early start, and Saturday mornings. A good share of our work is tied to airport shifts, so ask about times outside those and we will tell you honestly what is possible.
- Where we are
- We work across Hounslow and the TW3 to TW5 postcodes rather than from a shopfront, so there is no walk-in address here. We are not going to publish one we do not trade from just to look local in a search result.
What helps us answer properly
- Both addresses — the one you are leaving and the one you are going to
- Roughly how many rooms of furniture there are
- Whether there is a loft, a garage and a shed, and how full they honestly are
- Which floor, and whether there is a lift that furniture fits in
- Whether the road is a permit street or too narrow for a large vehicle
- Whether the dates are fixed or still moving
None of it is compulsory. Send two addresses and we will ask about the rest.
Use the quote form insteadIf something has gone wrong
Email with your job reference and what happened, and it goes to somebody senior rather than into a queue. Damage should be reported as soon as you find it — the reporting window is set out in the booking terms on our terms page, and the sooner we know, the easier it is to put right.